Technical Help

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7 articles in this collection
Written by Support Team and Amelia Morales Navarro

Troubleshooting

Troubleshooting for Missing Connection or Data part 1

Process for troubleshooting the device when a user contacts the workshop due to missing data in his app

Written by Amelia Morales Navarro
Updated over a week ago

Troubleshooting for Missing Connection or Data part 2

Process for troubleshooting the device when missing connection or data is reported

Written by Amelia Morales Navarro
Updated over a week ago

Lack of signal or data

This guide explains how to troubleshoot if MyXX does not show all data, or only shows some data.

Written by Support Team
Updated over a week ago

Measuring standby current

The workshop suspects that the CC unit is discharging the car

Written by Support Team
Updated over a week ago

Description of the signal button

This section describes the signal button in WS 2.0

Written by Support Team
Updated over a week ago

How to reset a device

This guide explains what to do if a device stops updating data

Written by Support Team
Updated over a week ago

Known Issues

Tire pressure error C102D00

The customer complains about many tire pressure alarms even if the tire pressure is correct

Written by Support Team
Updated over a week ago