Functions

S

11 articles in this collection
Written by Jakob Parslov, Support Team, and Marie-Louise Sørensen

Connected Cars Support

Icon explanation

Here you can see where the different buttons are headed

Written by Support Team
Updated over a week ago

Contact Support

This guide explains how to contact Connected Cars Support if you need help

Written by Support Team
Updated over a week ago

Inquiries regarding vehicle issues

CANBUS is the team that deals with technical issues on vehicles. This guide explains how and when to report these issues.

Written by Support Team
Updated over a week ago

System error

This guide explains how to report an error if you notice a system error in the Connected Cars systems.

Written by Support Team
Updated over a week ago

Error codes and lamps

How to look-up a vehicle and check for warning lamps

Help to find basic information about a vehicle, such as mileage and faults

Written by Support Team
Updated over a week ago

Service reminders

What to know about service and oil change data

Learn how we handle service data and why not all vehicles show the same data

Written by Jakob Parslov
Updated over a week ago

How to register a reason when you close a service reminder

Help to close/reopen service reminders and register a reason

Written by Support Team
Updated over a week ago

Messages

Documentation of ownership

After a user has been created, some users are requested to prove ownership of their vehicle – you can see why here.

Written by Support Team
Updated over a week ago

Driving behaviour

What is driving behaviour and how do we measure it

Written by Marie-Louise Sørensen
Updated over a week ago

Send Quotes in Chat

Learn how you as a manager can send quotes to customers

Written by Marie-Louise Sørensen
Updated over a week ago

KPI

Dashboard

This section explains the various key figures on the dashboard

Written by Support Team
Updated over a week ago