Get started with the features

S Jesper Kragh avatar Marie-Louise Sørensen avatar
24 articles in this collection
Written by Support Team, Jesper Kragh, and Marie-Louise Sørensen
Typical questions from car owners

Requesting connection to vehicle for customers

Read here how your customers can request connection to their vehicle in the app
Marie-Louise Sørensen avatar
Written by Marie-Louise Sørensen
Updated over a week ago

How to stop text messages

This guide explains how the user can switch off text messages in the app
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Written by Support Team
Updated over a week ago

What does the user consent to?

If the user has any questions about the conditions, further details are available at https://connectedcars.dk/privacy/
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Written by Support Team
Updated over a week ago

How to switch on snooze location

Your customer can snooze their trips for X hours in MyConnectedCar app. Read how here
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Written by Support Team
Updated over a week ago

How to switch off trips

It is possible to switch off trips again, even though you have accepted the conditions for trips.
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Written by Support Team
Updated today

How the user can change his/her email address

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Written by Support Team
Updated over a week ago

Export History

How to export your trips history from the app
Jesper Kragh avatar
Written by Jesper Kragh
Updated over a week ago

Driving behaviour

What is driving behaviour and how do we measure it
Marie-Louise Sørensen avatar
Written by Marie-Louise Sørensen
Updated over a week ago

Is the CC-link hardware unit insurance approved as a tracker?

What does it mean that the unit is insurance approved?
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Written by Support Team
Updated this week

EasyPark integration with Min/MitXX

This section shows how the collaboration between EasyPark and Min/MitXX works
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Written by Support Team
Updated over a week ago

EasyPark – Procedure for parking charges

If you have a user who complains about a parking charge, please follow this guide
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Written by Support Team
Updated over a week ago