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Description of the signal button

This section describes the signal button in ConnectedWorkshop

The signal button is at the top of the vehicle’s details page, and it provides information about the current signal to the CC-link installed in the vehicle. You need to click the button to see details:

 

The signal button can be:

  • Grey

  • Green

  • Yellow

Grey button:

 

Means that the CC-link is not activated or that there is no longer a CC-link in the vehicle. If there is a CC-link serial number registered (as shown below) it should be cleared by Support.

 

Green button:

 

Means that there has been connection to the CC-link within the last 24 hours.

 

Yellow button:

 

Yellow signal can mean that there is no connection to the CC-link.
This can be caused by ‘Not connected’ next to GPS and GPRS in the CC-link Settings module. 

 

The signal can also be yellow while the CC-link is "Waiting for user consent". When user has finished the consent flow and onboarded into the MyConnectedCar app, the CC-link status becomes active.

 

 

Yellow signal can also mean that the system currently does not recognise the CC-link. This may be due to a wrongly entered CC-link prefix and/or serial number - so check these first. However, in some cases there could be some issues with the CC-link, and you should always contact Support in such cases.

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