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How to use the AI-powered chat assistant to improve your customer conversations

 

With the chat assistant, you can effortlessly refine your messages to suit your needs. Whether it’s fixing grammar, improving tone, or translating to another language, this tool is designed to save you time and ensure professional communication with your customers.

 

How to access the chat assistant   

You’ll find the chat assistant via the icon in the bottom-left corner of the chat window. Clicking this icon will open a menu with multiple options to choose from. 

 

Available features

Here’s what you can do with the chat assistant:

  1. Translate
    Quickly convert your message into another language for seamless communication.
  2. Fix Grammar and Spelling
    Automatically correct errors and polish your text for clarity and accuracy.
  3. Make More Professional
    Refine your tone for a polished and formal style that fits professional contexts.
  4. Make More Friendly
    Add approachability to your messages to create a welcoming tone.
  5. Improve Writing
    Enhance the readability of your message by optimizing its structure and flow.

 

How it works

  1. Write your message in the chat box.
  2. Click the chat assistant icon and choose a feature.
  3. The AI will instantly generate a revised version of your message.
  4. Review and replace your original text with the improved version.

 

Why use the chat assistant?

This feature makes your communication:

  • Faster and more efficient.
  • Professional and polished.
  • Adaptable to different tones and audiences.

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